Community Manager / Head of Culture

About the Job

FullStack Labs is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, Stanford University, and the State of California, build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western hemisphere, by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.

We’re most proud of:

• Offering life-changing career opportunities to talented software professionals across the Americas.
• Building highly-skilled software development teams for hundreds of the world’s greatest companies.
• Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.
• Our 4.7-star rating on GlassDoor.
• Our client Net Promoter Score of 64, twice the industry average.
• Sustained growth of 100% - 200% per year.

FullStack is seeking a talented and experienced Community Manager / Head of Culture to join our team. The ideal candidate will have a strong background in community and culture management, HR, and branding. You will be responsible for building FullStack's brand with software developers and other IT professionals, promoting our services, and developing initiatives to increase engagement and retention of our community members.

Job Responsibilities

• Build and promote FullStack's brand with community members who are primarily software developers and IT professionals.
• Develop initiatives to increase engagement and retention of our community members.
• Develop and execute communication strategies that effectively convey the benefits of joining the FullStack talent network.
• Manage FullStack's Glassdoor page and respond to reviews.
• Plan and execute virtual and in-person company events on a monthly basis.
• Plan and run events such as hackathons and meetups.
• Create and manage high-quality company swag.
• Conduct quarterly employee surveys to assess satisfaction and identify areas for improvement.
• Write engaging blog posts to update the company on events and cultural initiatives.

Skills & Experience

• Bachelor's degree in Business, Marketing, or a related field.
• 3+ years of experience as a Community Manager, Head of Culture, or Developer Advocate.
• Strong communication, organizational, and project management skills.
• Strong writing and editing skills, with experience creating blog posts and other content.
• Experience planning and executing events, both virtual and in-person.
• Proven ability to develop and implement effective branding and messaging strategies.
• Ability to work independently and as part of a team in a remote environment.
• If you are a highly motivated and experienced Community Manager with a passion for community building and a desire to promote a dynamic and innovative company, we encourage you to apply for this exciting opportunity!.

Job Benefits

• Competitive Salary.
• Paid Time Off (vacation, sick leave, maternity and paternity leave, holidays).
• 100% remote work.
• The ability to work with leading startups and Fortune 500 companies.
• Health policy with Sura 100% for you and up to 4 primary family members.
• English Classes.
• Sodexo food card.
• Virtual company events each month.
• Ample opportunity for career advancement.
• Continuing education opportunities.