Developer Relations Support Engineer

About the Job

The mission of a Developer Relations Software Engineer at Anthology is to work with our Integration organization to provide a dynamic and delightful developer experience which enables integration and innovation for Anthology products, partners, and clients. This role is meant to create a world-class developer experience that empowers educational institutions and technology providers to innovate via excellent technical guidance, support and documentation to members of our developer community. Whether it be in a blog, on forums, on chat, via email, or remote conferencing software, a DRS Engineer’s goal is an advocate and guiding hand for our developer community. 

As a DRS Engineer, you would help create example solutions and documentation, provide analysis of real-world problems with our partners and clients, and work with our Product Management team to understand how to improve our integration offerings and related product features. 

Job Responsibilities

• Understanding the needs of developers, help them identify the right solutions, and communicate relevant best practices 
• Advocating to our Product Management team for solutions that solve valuable improvements for our Integration solutions and processes 
• Responding promptly to developer community needs and communicating with confidence and passion using domain expertise 
• Understanding specific products as appropriate for your domain 
• Preparing and delivering demos we use to educate our developer community 
• This role requires occasional travel for industry and company events  

Skills & Experience

• Bachelor’s degree qualified or equivalent in Business/Communications or Computer Science 
• At least 3 years of Technical/Functional Solutions Engineering or Professional Services experience or Higher Education experience supporting a Student Information System
• Great oral and written, presentation, and communication skills 
• Ability to work collaboratively and build strong cross-functional relationships 
• Self-motivated and proactive to constantly learn and grow 
• Ability to articulate and logically communicate concepts both technically and functionally 
• Ability to prioritize the work and strong project management skills 
• Ability to meet deadlines, follow up on commitments, and take action as needed 
• Positive team player with the ability to develop and maintain internal and external professional relationships 

Preferred skills/qualifications:  

Technical hands-on experience using:

• Microsoft Power Platform 
• Design patterns 
• Web Services 
• REST APIs 
• OData 
• Revision Control Systems such as Git 

Job Benefits

• We have an office in the beautiful and vibrant city of Brno. 
• Great office location in city center near Luzanky 
• Accessible by public transportation as well as bike, with bike stands and showers in the office 
• Cozy personal office spaces where you can shut your door to really focus or leave it open to interact with others 
• Flexible work hours with no expectations of overtime 
• Great benefits including health & life insurance and English lessons 
• Countless walkable places to eat