Developer Relations Support Engineer

Anthology Inc

Brno, South Moravian, Czech Republic

Full time

Developer Relations

Mar 3

About the Job

The mission of a Developer Relations Software Engineer at Anthology is to work with our Integration organization to provide a dynamic and delightful developer experience which enables integration and innovation for Anthology products, partners, and clients. This role is meant to create a world-class developer experience that empowers educational institutions and technology providers to innovate via excellent technical guidance, support and documentation to members of our developer community. Whether it be in a blog, on forums, on chat, via email, or remote conferencing software, a DRS Engineer’s goal is an advocate and guiding hand for our developer community. 

As a DRS Engineer, you would help create example solutions and documentation, provide analysis of real-world problems with our partners and clients, and work with our Product Management team to understand how to improve our integration offerings and related product features. 

Job Responsibilities

  • Understanding the needs of developers, help them identify the right solutions, and communicate relevant best practices 
  • Advocating to our Product Management team for solutions that solve valuable improvements for our Integration solutions and processes 
  • Responding promptly to developer community needs and communicating with confidence and passion using domain expertise 
  • Understanding specific products as appropriate for your domain 
  • Preparing and delivering demos we use to educate our developer community 
  • This role requires occasional travel for industry and company events  

Skills & Experience

  • Bachelor’s degree qualified or equivalent in Business/Communications or Computer Science 
  • At least 3 years of Technical/Functional Solutions Engineering or Professional Services experience or Higher Education experience supporting a Student Information System
  • Great oral and written, presentation, and communication skills 
  • Ability to work collaboratively and build strong cross-functional relationships 
  • Self-motivated and proactive to constantly learn and grow 
  • Ability to articulate and logically communicate concepts both technically and functionally 
  • Ability to prioritize the work and strong project management skills 
  • Ability to meet deadlines, follow up on commitments, and take action as needed 
  • Positive team player with the ability to develop and maintain internal and external professional relationships 

Preferred skills/qualifications:  

Technical hands-on experience using:

  • Microsoft Power Platform 
  • Design patterns 
  • Web Services 
  • REST APIs 
  • OData 
  • Revision Control Systems such as Git 

Job Benefits

  • We have an office in the beautiful and vibrant city of Brno. 
  • Great office location in city center near Luzanky 
  • Accessible by public transportation as well as bike, with bike stands and showers in the office 
  • Cozy personal office spaces where you can shut your door to really focus or leave it open to interact with others 
  • Flexible work hours with no expectations of overtime 
  • Great benefits including health & life insurance and English lessons 
  • Countless walkable places to eat

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Anthology Inc

Providing dynamic, data-informed experiences to the global education community