Technical Writer

About the Job

Moov is the payments processor devoted to delighting users. We help software companies add money movement to their products, letting the end-user drive how they pay and get paid. 

We’re seeking a technical writer to capture, organize, and maintain knowledge about our products on docs.moov.io. You will be writing for developers and operators of SaaS companies that implement Moov’s money movement capabilities into their products. You will also work closely with Moov engineers, product managers, and designers.

Job Responsibilities

• Talk to product delivery teams to learn about our product features: what they do, how they work, how they’re used, and who they’re for
• Write software documentation from technical specifications, discussions with product managers and engineers, and hands-on experimentation
• Write recipes, guides, and other content to help make complex workflows simple to understand
• Dream up and implement new ways to deliver, analyze, and interact with technical content
• Help define doc processes and contribute to doc standards, including participating in peer editing and review cycles
• Assist in planning, scheduling, and tracking documentation work to meet product release dates

Skills & Experience

• Experience as a technical writer in the software industry
• Excellent writing, editing, and communication skills (clear, concise, instructive)
• Proficiency in HTML and Markdown
• Experience writing about backend languages like Go, Node, or others
• Experience with large information architecture projects
• Ability to communicate complex technical topics to technical and non-technical audiences
• Ability to deliver high quality documentation paying attention to detail

Job Benefits

• 100% remote. We make remote-work work.
• We match what you contribute to your 401(k) up to 5% of your salary
• Generous parental leave
• Competitive health, dental, and vision insurance plans
• Unlimited PTO, paid holidays, and sick leave
• Learning stipend and a culture that encourages and promotes professional growth and development
• Home office stipend
• Ownership in the company via employee stock options
• Culture of people helping people who give first, celebrate wins together and embrace autonomy, transparency, and trust
• The opportunity to join an experienced and ambitious team passionate about solving customers’ needs and who love what they do
• Partner with a community of 2000+ developers around the world, helping them focus on possibilities vs payments