Technical Writer Intern


Mountain View, CA, USA

Full time

Content and Writing

HTML React Java Python APIs JavaScript

Feb 17

About the Job

Intuit is seeking a highly motivated and talented Technical Writer Internship for a Summer Internship in our Developer Relations Team. This exciting internship is a 12-week opportunity for the right individual to join a fun, dynamic, and fast-paced environment where you will work with a team of Content Designers, Product Managers, Engineers, and Content Designers who are working to help millions of customers across our Products.

Job Responsibilities

  • Create clear and concise contextual/point-of-need help and learning content from documentation to technical blog posts
  • Review and edit content developed by other team members
  • Work closely with internal business stakeholders to understand key customer needs
  • Manage multiple projects and priorities
  • Identify opportunities to improve processes and procedures
  • Create helpful, scalable documentation on the processes
  • Troubleshoot application issues related to point-of-need content
  • Gain familiarity and proficiency with our Intuit Business
  • Use data to derive customer insights to help solve customer problems
  • Validate deliverables by performing content reviews based on quantitative data and customer feedback
  • Innovate and explore creative ideas on improving the customer experience.
  • Develop and implement projects, communication, and engagement initiatives that drive the overall channel strategy, reflect the key messages and connect to the target audience
  • Identify and share opportunities based on themes in feedback
  • Collaborate with partners across the company to establish and support project requirements
  • Write, design and distribute campaigns
  • Collect, analyze, and report data on projects
  • Strong project management skills (i.e., planning, organizational skills, and ability to manage multiple projects/tasks) exhibiting solid end-to-end thinking
  • Strong written and oral communication and listening skills

Skills & Experience

  • Current enrollment in a degree-seeking undergraduate program, with an anticipated graduation date no earlier than December 2023
  • Must reside in the U.S. during the summer internship program (see location below)
  • Exceptional written communication skills, with strong design aesthetics as it relates to the visual communication of information
  • Strong strategic and analytical skills
  • Passion for tech industry and demonstrated interest in business, communication, marketing, customer engagement (such as through major/minor, past work experience, and co-curricular activities)
  • Excellent problem-solving skills and good judgment
  • Driven and a self-starter; curious and enjoys solving hard problems
  • Desire to work in a structured authoring environment such as DITA/XML, markup, or HTML
  • Familiarity with Git and GitHub
  • Experience using authoring/content creation tools such as Medium, Wordpress, Oxygen XML Editor, OpenGrok, etc.
  • Bonus: experience writing technical content, documentation, or tutorials
  • Experience or exposure to modern software languages (like React, Python, Java, JS) and use of APIs
  • Good problem-solving skills
  • Excellent written communication skills
  • Strong ability to plan, prioritize, and carry out complex writing projects with attention to detail
  • Excellent organizational and time-management skills
  • A team player mentality, willing and able to pitch in whenever and wherever needed
  • Technical Skill Desired

Apply for this position Back to job

You must be logged in to to apply to this job.


Your application has been successfully submitted.

Please fix the errors below and resubmit.

Something went wrong. Please try again later or contact us.

Personal Information


View Resume



The global financial technology platform with TurboTax, Credit Karma, QuickBooks, and Mailchimp that powers prosperity