Technical Writer

Job Responsibilities

• Communicate with SMEs to obtain in-depth project understanding and collect the required information.
• Analyze, structure, document, and visualize vast amounts of data.
• Create and update different types of technical documentation. That includes developer, admin, and user guides, API references, conceptual and news articles, etc.
• Support and enhance our client’s developer portal. You’ll be creating concise and user-friendly content, developing graphics, releasing the portal, and adding more features to it.
• Proofread and edit internally created content.
• Develop and support glossaries, content style guides, and project documentation.
• Help with writing and editing release notes.

Skills & Experience

• 3+ years’ experience in technical writing.
• Excellent written and spoken English.
• Good grasp of IT terminology and understanding of basic IT technologies.
• Ability to obtain information from various sources.
• Knowledge of the most commonly used style guides and documentation principles.
• Good interviewing and communication skills.
• Ability to collect, analyze, and structure significant amounts of information.
• Excellent analytical skills, attention to detail, and critical thinking.
• Strong ability to quickly grasp complex technical concepts and translate even chaotic input into well-structured docs.
• Experience in screenshot processing and creating simple graphics.
• Bachelor’s degree in Linguistics, Computer Science, Engineering, or another related field.

Nice to have:

• Experience in writing or editing API descriptions.
• Experience in creating developer guides and supporting developer portals.
• Familiarity with Confluence and JIRA.
• Basic knowledge of HTML, CSS, and JS.