Developer Relations Manager
About the Job
Join our team as a talented Developer Relations Manager, bridging the gap between our cutting-edge offerings and the dynamic developer community. Your role will focus on building relationships, understanding developers' needs, and showcasing our value proposition through strategic engagement.
Locations:
- USA - Arizona - Remote, AZ, US
- USA - Colorado - Remote, CO, US
- USA - Connecticut - Remote, CT, US
- USA - Florida - Remote, FL, US
- USA - Georgia - Remote, GA, US
- USA - Louisiana - Remote, LA, US
- USA - Massachusetts - Remote US
- USA - Montana - Remote, US
- USA - New Hampshire - Remote, NH, US
- USA - Ohio - Remote, US
- USA - Texas - Remote, TX, US
- USA - Utah - Remote, US
- USA - Washington - Remote, WA, US
Job Responsibilities
- Developer Engagement Expertise: Take ownership of the developer persona and their journey touchpoints. Deeply understand learning preferences, feature priorities, and maintain a segmented view of the developer audience.
- Strategic Product Messaging: Collaborate with the enterprise Product Marketing Managers to support targeted product launches and messaging for developers. Your expertise will ensure our products resonate within this crucial audience.
- Conversion Strategy: Support conversion efforts from trial to paid users by mapping developer journeys. Define optimal engagement channels and create top-of-funnel (TOFU) content guiding them through the buying process.
- Cross-Functional Collaboration: Effectively collaborate with cross-functional teams, including product management, engineering, technical writers, and marketing, ensuring alignment in developer engagement.
- Tailored Content Creation: Develop technical content catered to developers, such as blog posts, webinars, white papers, and data sheets. Effectively communicate product features to both technical and non-technical audiences.
- Sales Enablement: Design and deliver comprehensive product knowledge, tools, and training to the sales team, equipping them to effectively promote our products.
- Unified Messaging Framework: Extend your impact by creating consistent positioning and messaging frameworks across the business, empowering teams to align with our tone and values.
- Go-to-Market Strategy: Lead go-to-market strategies for new product launches, collaborating with sales, customer success, and marketing teams for seamless releases.
- Market Insights: Develop and maintain competitive intelligence, customer personas, and market segmentation data, refining our product marketing strategy.
- Sales Support: Empower the sales team with high-quality technical sales collateral and presentations, enhancing customer engagement and deal closure.
Skills & Experience
- Experience: Minimum of 5 years of product marketing, solutions engineering, or developer relations experience in the software or tech industry, with emphasis on developer tools or enterprise solutions.
- Technical Content Creation: Demonstrated experience in crafting technical content such as whitepapers, datasheets, blog posts, documentation, etc.
- Technical Proficiency: Strong technical acumen, capable of distilling complex concepts into clear messaging for diverse audiences. Basic understanding of software development languages and frameworks.
- Autonomous and Agile: Self-starter comfortable working independently, managing priorities, and adapting in a fast-paced environment.
- Effective Communication: Exceptional written and verbal communication skills for conveying technical concepts.
- Collaboration: Collaborative experience across functions like product management, engineering, sales, marketing, and customer success.
- Analytical Approach: Strong analytical skills with a data-driven decision-making approach.
- Education: Bachelor's degree in Marketing, Business, Computer Science, Engineering, or a related field.
Assets
- Understanding of the document processing or developer tools market is a plus.
- Experience as a developer is preferred.
Job Benefits
- Competitive salary commensurate with experience & qualifications.
- A comprehensive extended benefits package including health, dental and vision for you and your family that starts from day one.
- 401(k) Retirement Savings Plan with contribution match.
- A great team environment and resources, supporting you to do the best work of your life and providing unlimited career growth potential.
- Highly autonomous and entrepreneurial environment.
- Bi-weekly lunches and monthly socials.
- Annual recurring WFH allowance for you to purchase items you need for your home office.
- On going support for learning development so you can master your craft.
- Work with the hardware you're most comfortable with (Windows or Mac)
- Diverse and inclusive workplace where we all learn from each other.
- Excellent work-life balance with a flexible remote work environment!
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