Partner Support Engineer - Developer Advocacy Team


Amsterdam, North Holland, Netherlands Remote Multiple Locations

Full time

Customer Support


Sep 18

About the Job


  •  Remote, Ireland
  •  Amsterdam, Netherlands
  •  Remote, United Kingdom

Are you an engineer with a technical background who likes to talk and work with people to solve problems? Can you easily explain technical ideas and/or problems to non-technical people? Do you enjoy being able to provide direct input to product direction and driving for positive change to make a product the best it can be? Well then, you may be a great fit for our newest role on the Zoom Developer Advocacy Team!

Zoom is looking for a Partner Engineer to work with Zoom’s partners. In this role, you will work directly with Zoom partners in pre and post-sales to help our partners to get onboarded to our platform and be successful! Most importantly, you will advocate for our partners internally and work with engineering to ensure their use cases are made possible within the Zoom ecosystem. 

At Zoom, we believe in delivering happiness to everyone we interact with. We love to be humble and thoughtful and grow ourselves a little bit each day. If you think you might enjoy delivering happiness and creating a place for developers and partners to thrive and grow, keep reading! 

Job Responsibilities

  • Work directly with Zoom’s partners to provide support and a growing ecosystem that listens to their needs
  • Support our partners by creating code examples, documentation, and other tools necessary to support our partners at scale
  • Be an expert on Zoom’s platform and its best practices
  • Collaborate with cross-functional teams within Zoom to improve our product, partner ecosystem, and core functionality to make sure our partners can be successful

Skills & Experience

  • Bachelor’s degree in Computer Science or equivalent practical experience
  • 5+ years of overall engineering/tech experience
  • 3+ years of developer advocacy, partner/sales engineering, software engineering, product management, or related experience.
  • Be adept in at least one programming language
  • Deep understanding of SDKs and how to develop with them
  • Multi Language experience in iOS, Android, and Web development
  • The ability to explain complex details to most people
  • Good grasp of how APIs are designed and implemented
  • Be able to listen and understand people’s needs

Job Benefits

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.

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