Software Engineer - Developer Relations
About the Job
Aalyria is a leading technology company that supplies laser communications technology and temporospatial software-defined networking software platforms to the aerospace & defense industry. Aalyria spun out of Google a year ago and is at the forefront of innovation in the field of satellite and airborne mesh networks, as well as cislunar and deep space communications. Aalyria's flagship product, Spacetime, is a cutting-edge software-defined networking platform that orchestrates radio resource management, schedule of pointing and handovers, and networking functions for aerospace & defense communication networks. Spacetime's open-source APIs, hosted on Github, are establishing the industry standards for temporospatial software-defined networking in both public and private sector networks.
As a Developer Relations Software Engineer for Spacetime, you will play a crucial role in building and nurturing relationships with developers and customers. Your primary focus will be on developer relations and customer onboarding, ensuring that developers and customers have a smooth and successful experience when working with Spacetime. You will work closely with the engineering, product, and customer success teams to understand customer needs, provide technical guidance, and contribute to the improvement of the Spacetime platform.
- Be an owner of Spacetime's public-facing APIs, empowering customers and the developer community to leverage its features and actively contribute to its evolution.
- Demonstrate product sense in selecting which combination of tools, scripts, documentation, technical on-ramps needed to accelerate internal and external developers’ time to onboarding Spacetime.
- Collaborate with the product team to communicate customer needs and contribute to the product roadmap by developing new Spacetime features
- Build and nurture relationships with developers and customers to promote Spacetime
- Serve as a technical advocate and liaison between developers, customers, and internal teams
- Collaborate with the engineering team to provide technical guidance and support to developers and customers using Spacetime
- Create and deliver technical content, including documentation, tutorials, and sample code, to assist developers and customers in understanding and utilizing Spacetime
- Assist in the onboarding process for new customers, providing guidance and support to ensure successful integration and usage of Spacetime
- Gather feedback from developers and customers to identify pain points, areas for improvement, and new feature requests
- Represent Aalyria at developer conferences, meetups, and industry events to promote Spacetime and engage with the developer community
Skills & Experience
- Strong software engineering background with proficiency in languages such as C++, Golang, Java, and Python
- Experience working with developer communities and engaging with developers
- Excellent communication and presentation skills, with the ability to convey complex technical concepts to a non-technical audience
- Strong problem-solving skills and ability to address customer challenges effectively
- Ability to work collaboratively in a cross-functional team environment
- Passion for technology, developer advocacy, and staying up-to-date with the latest trends and advancements in the field
- Experience with software-defined networking platforms
- Familiarity with wireless communications and networking protocols
- Previous experience in a Developer Relations or Developer Advocate role
- Experience creating technical content such as documentation, tutorials, or blog posts
- Familiarity with cloud platforms and services such as Google Cloud Platform or AWS
- Health insurance - including medical, dental, and vision for you and your dependents
- Life insurance
- Paid time off
If you are a passionate and driven Software Engineer with a strong focus on Developer Relations and customer onboarding, ready to engage with developers, promote Spacetime, and ensure a successful developer and customer experience, Aalyria is the perfect place for you. Apply today and join our team of innovative professionals.