About the Job

At Zenduty, we help customers recover from downtime faster and learn more from incidents that impact their end-users. Modern engineering teams consider site reliability as be one of the cornerstones of their business. Managing complex infrastructure is tough, and handling production incidents is even tougher.

Our goal is to be a complete site reliability engineering suite that helps teams build intelligence into their production operations and put the processes in place that can help them deliver solid SLAs to their customers.

We are a fast-growing SaaS company and we are backed by some of the best SaaS VCs and some amazing Angel investors in India and the US.

We are looking for someone with a flair for technical writing along with prior software engineering experience and content marketing skills who can help us communicate our brand and the value proposition of our products and services to our existing and potential customers.

Job Responsibilities

• Manage our Product and API documentation along with all our SDKs
• Interact with our customers regularly and write whitepapers and blogs around popular technical use cases
• Manage distribution and syndication of content across online and offline channels
• Own and cultivate the development of Zenduty’s developer community on Slack, LinkedIn, Twitter, and other channels
• Be the face of the company at developer events in India and abroad
• Handle customer feedback on our product and APIs and relay them to engineering
• Manage developer events and meetups - in-office or remote
• Keep a pulse on the broader developments within Infrastructure, SRE, DevOps and software engineering

Skills & Experience

• You are passionate about the DevOps, Site Reliability, or Dev Tools space in general
• You have at least 1 year of experience in a software engineering role
• You love writing and talking about tech, in a way that's simple enough for anyone without a tech background to understand
• You are a quick learner and a great listener
• You have written tech blogs in the past and have a strong command of the English language
• You are a natural at community building
• You love writing changelogs and boasting about new releases
• You get brownie points for having:
• Any podcasting experience
• Any community experience
• API documentation experience
• Contributions to Open Source Software

Job Benefits

• You will get a competitive salary
• You get to work with an awesome team(which you'll make even awesom-er)
• You will get flexible work hours and WFH options
• You will get the systems and accessories of your choice
• We party every Friday night and when we reach important milestones
• You will get to network with industry experts and tech investors
• You will get half a workday every week to work on your own pet projects and we’ll pay for your server costs