Technical Writer


Canada Remote Only

Full time

Content and Writing

Technical Writing


Sep 4

About the Job

At AccelByte, our mission is to empower game creators by providing them with the backend platform and tools required to make scalable, reliable AAA-quality games. The company was founded in 2016 by industry veterans who have engineered online systems for some of the largest game and distribution platforms in the world including Fortnite, Epic Store, Xbox Live, PlayStation Network, and EA Origin. We are backed by top investors including Softbank, Sony Interactive Entertainment, Galaxy Interactive, NetEase, and Krafton. Our latest Series B funding has firmly solidified our place as a top player in the gaming industry. AccelByte’s talent has decades of experience building and shipping some of the largest game and distribution platforms in the world.

We believe that the best companies empower employees to make decisions, obsess about the best user experience, and are not afraid to make and learn from their mistakes. Our culture is based on humility, openness to feedback, drive, and collaboration, which we feel results in the best performing teams. As a company that values diversity, inclusion, and employee growth, our employees have opportunities to work with and learn from teams all over the world. We offer competitive salaries, a full range of health benefits, social activities, career growth opportunities, and an amazing team. Come join us!

AccelByte is looking for a passionate Technical Writer to work with our Documentation Team to help create and maintain our user documentation for our backend services platform in the gaming industry. We are looking for a motivated individual who enjoys documenting a technical and fast-moving product. The ideal candidate will be able to work with a diverse team of developers, designers, and other writers to craft documentation that is clear, accurate, and aligned with user needs. 

Job Responsibilities

The Junior Technical Writer is accountable for the following functions and responsibilities:

  • Work closely with the Documentation team, developers, product architects, and product owners to write and revise technical documentation and prepare it for publication with a high focus on clarity, accuracy, and usability
  • Learn quickly and deeply about a highly technical product and translate that knowledge into documentation that is clear and easy to understand
  • Apply feedback on technical documentation from editors and subject matter experts
  • Proofread technical documentation produced by junior technical writers
  • Dissect and critique technical documentation to contribute to its improvement
  • Understand and be responsive to the needs of our users and help publish and maintain our online user documentation
  • Contribute to the company style guide
  • Collaborate with the Documentation Team and other stakeholders to develop new initiatives and strategies for documentation
  • Perform other duties as assigned

Skills & Experience

  • 1-2 years of experience in technical writing or a related field
  • Bachelor’s Degree in Communication, English, Computer Science, or related fields
  • Experience coding in at least one language (such as C#, Go, or C++)
  • Experience with Git
  • Excellent time management skills
  • Exceptional organizational skills and strong attention to detail
  • Ability to quickly learn and understand new technologies
  • Proficiency in written and verbal English language to succeed in a remote work environment
  • Flexibility to adjust to work routines/schedules, as required, to meet the needs of the company and expectations of customers 
  • Experience in the gaming industry is preferred
  • Familiarity with Markdown, HTML CSS, JavaScript, and static sites is a big plus
  • Experience in using web-based content creation tools is desired
  • Familiarity with writing documentation for coding (C++, C#, Java, Python, etc) is a plus point
  • Familiarity with writing documentation for developers is preferred
  • Familiarity with content management systems for publishing documentation is highly-desired
  • Experience working in a multinational technology startup is a big plus

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AccelByte is a battle-tested and extensible game backend