About the Job

You'll be our first developer relations hire. You'll have full ownership over our documentation, sample code, and blog.

You will have a major role in building a culture centered around customer empathy, and will be working closely with the founders.

You’ll also interact with our customers on a daily basis, gather feedback, and have significant input on new product and company direction.

What it will be like

• Your work will have an actual impact on our customers. You get to build the foundations of the company and product.
• No bureaucracy - You’ll own and drive every initiative you work on from start to finish.
• Massive growth opportunities. And not just on the technical side. Anything you want to learn about the business we’ll teach you.
• Work with a world-class engineering team tackling interesting technical challenges like operating a large Kubernetes cluster with several thousand CPUs, recording Zoom calls at scale, analyzing dynamic media at near-real time performance.

Job Responsibilities

• Respond to customers in our shared Slack channels, and debug technical problems they face, contributing fixes when necessary.
• Provide feedback to the product team around improving developer experience
• Develop sample code, documentation, and demos to showcase our products and technologies.
• Lead initiatives aimed at improving developer experience, such as improving documentation and building SDKs
• Collaborate with developers to write deeply technical blog posts as well as with the go-to-market team to write content promoting the product

Skills & Experience

• Deep customer empathy, including the desire to speak with customers, solve their problems, and contribute to product decisions
• Strong ability to communicate complex technical topics in a simple and understandable way
• 3+ years of software development experience

Bonus points:

• Previously founded a startup. Extra bonus for a dev-tools startup.
• Developer relations experience at an API company